My experience designing for Fortune 500 companies, government organizations, and start-ups, has given me a broad skillset and a deep toolbox. My work has spanned the fields of physical product design, digital, service design, business design, digital transformation, research, strategy, and facilitation.

  • Research

    Design Research
    User & Stakeholder Interviews
    Market Research
    Personas
    Journey Maps
    Opportunity Sprints
    Problem Framing

  • Strategy

    Insights & Recommendations
    Foundational Design Principles
    New Business Design
    Product Roadmaps (and Backcasts)
    Service Blueprints
    Competitive Analysis
    SWOT Analysis
    Strategic Foresight

  • Future Narrative

    Strategic Foresight
    STEEP Analysis
    Disruption Mapping
    Brainstorm & Ideation Workshops
    World Building
    Storyboarding

  • Workshops

    Need Finding & Synthesis
    Opportunity Finding
    Brainstorm & Ideation
    SWOT
    Strategy Alignment
    Rapid Prototyping

  • Concept Ideation

    Brainstorm Sessions
    Concept Detailed Development
    SWOT Analysis
    Detail Use Cases
    DVF: Desirable, Viable, Feasible
    User and Stakeholder Feedback
    Prioritize & Roadmap

  • Prototype & Test

    Rapid Prototyping Workshops
    Prototype & Ideation Sprints
    Physical & Digital Prototypes
    Low Fidelity Prototyping
    User Testing
    Card Sorting
    Pilot Design

Clients include: Fortune 100 companies in mobility, healthcare, consumer products, finance, media & entertainment, information technology, telecommunications, software, retail, security and government.